Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: January 2025
Our Commitment to Privacy
At The Hidden Pearls, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your information when you use our platform. By using our services, you agree to the collection and use of information in accordance with this policy.
Types of Data We Collect
Personal Information
Name and email address, where voluntarily provided by the user.
Usage Data
How you interact with our platform and services
Location Data
Location information used to show relavant places and improve discovery experiences.
Device Information
Device type, browser, and technical specifications
Communication Data
Messages and feedback you send to us
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include your name, email address, phone number, and any other information you choose to provide. We also collect information about your use of our platform, including your search queries, saved locations, and interaction with our content. Some features may require account-information, which will be clearly communicated at the time of use.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products, services, and promotional offers. We may also use your information to personalize your experience and show you relevant content.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our platform, conducting our business, or serving our users. We may also disclose your information if required by law or to protect our rights and safety.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account information confidential.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and improve our services. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our platform.
6. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use. Some third-party services we may use include analytics providers, payment processors, and social media platforms.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Rights and Choices
You have the right to access, update, or delete your personal information. You can manage your account information through your account settings. You may also opt out of certain communications from us. If you have any questions about your rights or wish to exercise them, please contact us using the information provided below.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our systems.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information during international transfers.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the 'Last updated' date. We encourage you to review this privacy policy periodically for any changes.
12. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at contact@thehiddenpearls.com or through our contact page. We will respond to your inquiry as soon as possible.
Questions About Your Privacy?
If you have any questions about this privacy policy or how we handle your data, please contact us.